At every step of your relationship with your Customers and Sub-resellers (Whether it’s a Customer / Sub-reseller signing up on your website, an order being placed by a Customer of yours, or Funds being added by any of your Customers / Sub-resellers), we have taken care of keeping you and your Customers/ Sub-resellers aware of every interaction that you have with each other. Our system generates emails when any modification is made to a Reseller…
According to the Yankee group, close to 5 million small businesses in the US alone don’t have a website yet. Worse still, they have no clue as to how they could get one, thus, creating a huge potential for the sale of the versatile Website Builder Tool. This Tool can cater to all the needs of a Customer with limited patience, budget, and technical know-how and is still looking for a crisp and professional looking website. It…
One of our previous posts covered the advantages of buying a Digital Certificate – through confidentiality, message integrity, non-repudiation and authentication techniques (to name a few), Digital Certificates play a vital role in adding credibility and trust to your Brand. All this of course depends largely on the brand of Digital Certificate that is being used as well! We have that’s why tied up with the very best in the industry- Thawte. It is a…
Hi! You have reached XYZ Ltd. Please press 1 for Sales, 2 for Support. etc *After having pressed 2* All our executives are currently busy. Your call is important to us.Please stay on the line. This Customer probably had a query that could be addressed in less than a minute, but had to wait a good 15 minutes to get an individual on the line. You know that this not only displeases the Customer but…
Create various Company-Users and assign them to different roles like Billing, Sales and Support for greater control over processes handled by each department. For example, the Billing department can be assigned rights for Adding Funds, handling Invoice & Credit Transactions, etc. but will be restricted from performing any action on Support related issues such as Technical Modification and Assistance, etc. The Company-Users can be created from your Control Panel by going to Settings >> Company…
Following up on the SuperSite article that Andrew posted, I will quickly brief you on customizing error messages that pop-up when a user performs an invalid action on the SuperSite. Let’s say one of your customers tries logging into their account through the SuperSite and enters inaccurate login details. The error message that pops up in such a scenario can now be completely customized, to suit the brand image you want to portray. All you…
Would you part with sensitive information like credit card details or your social security number, without any assurance that the information will be kept confidential? Neither would I, especially in an online environment. So how does an entrepreneur gain the trust and confidence of his customers? Especially if he wants to boost his sales and cater to a larger market, without having to spend too much time and effort in building a trustworthy brand. Various…
SSL branding is synchronous with Trust. It’s been repeated time and again that customers will definitely not doubt your ‘sincerity to do business’ once they see you have certified and secured your website with a SSL certificate. Which directly translates to – using a trusted Certification Authority is essential for an effective Online Business. Purchasing from proven, established vendors, specially in case of security products such as Digital Certificates, brings up the inevitable – How…
Starting a new web site or sprucing up one for your Reseller Business is a daunting task. That empty screen of your Domain just sits there and dares you to be creative…Back then, many of our friends were offering a simple template based website for you to kick start your business…but then, we wanted to revolutionize this feature and take it to another level altogether! That was the time, we thought of SuperSite! A fully…