We are pleased to inform you of two new updates in the SuperSite Admin Area: Sitemaps are an easy way for webmasters to inform search engines about pages on their sites that are available for indexing/crawling. A Sitemap is now available for the SuperSite, details of which can be found here. ResellerClub offers its Resellers the option to customize the order in which domain name extensions are displayed to their Customers…
On the 18th of April, we will be changing the IPs of one of the Nameservers that are currently being used as the fully branded Nameservers. Read on further to know more about this change: How will this change affect you? When the IPs for the MARS Nameservers are changed on the 18th of April, the old IPs will not resolve any more. Hence, if you have not made the necessary modifications by the 18th…
This is to inform you with immediate effect that every VISA or Master Card payment will be charged a 2.40% processing fee, deductible by the bank through which the transaction takes place. You can refer to our website for further details on the same.
We have made a couple of changes to the SuperSite to incorporate special TLDs with our existing Purchase Process. The details of the same are as follows: Modifications made – Their impact on the SuperSite On performing a Domain Search, the ‘Check Availability’ page will display a small FAQ pop-up link next to specific TLDs that function differently from the normal TLDs. For instance, when you purchase a .TEL Domain, Web Hosting would…
From Bhavin Turakhia’s Desk: I would like to start off with an apology for the unprecedented downtime we are currently experiencing on our OrderBox systems. This post contains some notes on the status, as well as additional information. This downtime was a result of an unexpected hardware failure on one of our storage systems. Despite the adequate redundancy and failover, this resulted in a data inconsistency that needed to be fixed. There has never been…
Due to a major hardware failure at the Datacenter, the Orderbox Control Panel and associated services are currently undergoing an unscheduled downtime. Our System Admin Team is relentlessly in contact with the Datacenter and is actively working on replacing hardware and restoring data. Affected services include the Orderbox Control Panels, Supersite/Partnersite, Whois services and the API. While you and your Customers would not be able to add new orders or manage existing ones, the orders…
We have made changes to our Promos Page i.e. the Hot Deals page, on the SuperSite. The Hot Deals page contains details of the promotions on offer through the Promo engine. These changes will automatically reflect on your SuperSite as long as you have not modified the respective files. In case you have modified this page, our update will not reflect on your SuperSite and you will need to compare the updated copies of these…
Dear Reseller, This article contains detailed information on the various changes and procedures that will occur today, 1st December 2008, as part of the EstDomains de-accreditation process by ICANN and the subsequent migration of services to ResellerClub. The following downtime shall only affect Reseller Accounts under EstDomains. It is essential that you make a note of the points mentioned below. To go forward with the following steps, we shall run a maintenance downtime at 09:30…
In light of recent developments, Jart Armin of HostExploit.com and Bhavin Turakhia, CEO of Directi have had an open dialogue and mutually agreed to release this joint statement clearing any previous misconceptions and reaffirming their common goal to combat abuse on the Internet. Here are few of the points they would like to jointly make – Directi and HostExploit recognize and confirm that they share the common goal of continuing to combat spam and abuse…
From Bhavin Turakhia’s Desk: There have been some articles and reports recently published by Garth Bruen at Knujon and by Jart Armin and James Mcquad at Hostexploit, that somehow link Directi with groups that support organized internet crime. The motives behind these reports are still unknown, but as an organization that prides itself in setting industry benchmarks in ethics and best practices, we are extremely shocked by these allegations. While I applaud the efforts of…