Our Account Managers indeed know that it’s not just about handling client queries, but also engaging with the clients, often giving them inputs on how to maximize and realize the full potential of their business. Harsh Desai, a member of our Account Management team is exemplary at handling client issues and excels in putting the resellers at ease by indulging in friendly conversations that enable them to transact with us as partners. This fosters positive…
If a seemingly grave issue can be tackled like no big deal with solutions as innovative and elegant as they can get, then you’re business is definitely in safe hands and at ResellerClub’s support platform that is exactly what we facilitate! Helping clients with any grey areas they may come across in navigating the hosting and domain reseller business, as well as offering incredible solutions in the stickiest of situations is what our Account Management…
All the Account Managers that we treasure at ResellerClub have a distinct quality that sets them apart in their own way. Each of our account managers goes that proverbial extra mile to ensure the best for his resellers’ business and Lloyd is no different! Quick with his replies and smart with his solutions, Lloyd is an incredible Account Manager. Lloyd D’souza is our Account Manager and has been around for about 4 years. He’s an…
An Account Manager’s responsibility is to efficiently play the role of a business consultant. Some Account Managers go out of their way to customize products/options and even fewer put themselves in a clients’ shoes in order to understand the business. This is precisely what the Account Managers at ResellerClub are all about, and Ajeet Mishra from our team is a perfect example – he believes in putting himself in the reseller’s shoes and comprehending his…
As a business acquires newer clients, there’s more to be taken care of and more to attend to. At ResellerClub, the tasks involving taking care of our resellers and building their business seem like a piece of cake, thanks to our Account Management Team. Here’s about Foram Shah, our charming Account Manager, who’s been around for almost 3 years now. Grabbing every opportunity that comes her way to help our clients, she takes immense pride…
Our Account Management team redefines ‘going the extra mile’ for our resellers by consistently surpassing the expectations that our resellers have of them. As far as looking after their interests and pushing the boundaries is concerned, the AM team isn’t too mindful of the term ‘limited’ and our resellers are definitely not complaining! It is this dedication that makes our resellers delighted and us proud. Varun Gupta, one of our Account Managers, who’s been around…
At ResellerClub, we believe in providing a comprehensive support that encompasses technical, functional, transactional and operational aspects of a Hosting and Domains business. Having covered several instances from the technical dimension of support in our previous posts, we’d now like to delve into the functions of another important team – the Account Management team. The Account Management team is dedicated to the resellers and focuses on the satisfaction of the resellers and smooth functioning of…
Cache, prefetching and Random Access Memory are several means that computing devices and software use to help boost performance. These are usually supplemented by background processes that help webservers render content or process actions faster. However, a periodic cleanup of memory and redundant processes is highly recommended for optimal performance and that’s precisely why we emphasize that you regularly monitor and carry out maintenance on your VPS server or any device for that matter. Here’s…
Many a time we encounter issues trickier than they may seem and these can get the better of us. They may turn out to be more complicated than a never ending maze but one simply needs to keep calm and think of a way out. Jaseem, from ResellerClub’s support team, swears by this and knows it best to not panic! Recently, one of our resellers, Mr Sankaralingam, attempted to restore his database from his expired…
Tackling support issues is a lot like a doctor treating a patient – a list of symptoms is all that the doctor has to go on. Using these, a diagnosis is made to identify the cause(s) and then a remedy is suggested. This is an iterative process till the affliction (issue) is cured(solved). In most cases, good doctors can identify the cause in one or two iterations, However, sometimes we encounter some unique cases where…